Understanding the value of your convenience, we are delighted to offer delivery services to suit your needs.
- Free delivery on purchases of $150 and above in a single receipt at our store.
- All deliveries must be within the main island of Singapore.
- For delivery date & time, we shall inform at a later state.
Looking for an exciting gift for someone special? Whatever the occasion, Yue Hwa gift vouchers are the ideal gift for your family, friends and loved ones. They make the perfect present to please everyone.
- $10, $20 & $50 in Singapore currency.
- Our purchased vouchers can be used to exchange for all products, regardless whether they are regular-priced, special-priced or consignment items.
If you are buying gifts for your friends or loved ones, you can rely on us to provide free wrapping services on our original wrapping paper. We are pleased to gift wrap them for you at your request. Please indicate your preference during the check-out process.
All merchandise sold in our store includes the Goods and Services Tax (GST). However, if you are a visitor to Singapore, you are entitled to tax-free shopping. Simply present the original receipt and passport to our Customer Services Counter at LEVEL ONE (1) and our staff shall be able to assist you.
- We can reserve our regular items for you for two (2) days at our store. However, sales and promotional merchandise cannot be reserved.
- For items which are not given any deposit but are enquired by other customers, Yue Hwa has the right to sell them away.
- Deposit amount given shall be 50% of the retail pricing of the merchandise items. The deposit amount is valid only three (3) months. After which it shall be forfeited.
- You can approach our staffs to make merchandise reservation.
We understand customer convenience leads to a pleasant shopping experience. With this in mind we have enabled different payment modes for you.
- Cash and NETS
- International Credit Card: American Express, Visa, Masters
- Gift vouchers issued by Yue Hwa Singapore
- We will exchange for merchandise purchased from our stores, except for undergarments, discounted merchandise and merchandise that has been abused or soiled through customer's or user's neglect.
- To make an exchange, simply bring the item down to our stores, where the same item is available, and present your item together with its purchase receipt(s) to our staffs at any cash counter.
- Exchange should be made within seven (7) days from date of purchase.
- At the point of exchanging and if no desired items are found, a Refund Voucher can be issued which valid for 1 month.
- We reserve the rights to make amendments to this policy without prior notice.