All orders are delivered by Yue Hwa’s in-house delivery service team. Delivery is available daily from 12.30pm to 7pm, except Public Holidays.
|Order value||Delivery Fee|
*Please note that we are unable to deliver to restricted areas such as PO box, military and protected areas, airports, ports, customs and places outside of Mainland Singapore.
*Delivery slots are subject to availability. Yue Hwa reserves the rights to make any amendments and will notify customers accordingly.
*We strive to deliver within 5-7 working days (excluding Public Holidays). Orders that come in after 4pm are considered as next day’s orders and will be processed accordingly.
*We are unable to amend the order once it is out with the delivery team.
*There will be additional surcharge of $10 for re-delivery.
Due to the pandemic, we are practising contactless delivery. Our drivers will leave your order at the doorstep but prior to this, they will send SMS to inform of approximate arrival time. As such, we will not require you to sign off upon receipt of your order. You may download a copy of the order invoice by logging in to your account & view "My Delivered Orders".
We apologise for the inconvenience caused.
During the checkout process, you may choose to self-collect your online order. We will send an SMS notification once your order is ready to pickup. Please collect your order only after receiving the SMS notification from us. Thank you for your cooperation.
Orders need to be collected within 7 days from date of notification. Orders not collected after 7 days will be deemed non-refundable and non-exchangeable.
Collection point for Chinatown store is located at Level 5 Customer Service Counter.
*Self collection service is not available for guest checkout.
*We regret that self collection is only available at Chinatown. We apologise for the inconvenience caused.