In-Store Services

Yue Hwa Gift Vouchers

A perfect gift for all occasions! Our vouchers are available in $10, $20 and $50 denomination with a one year expiry date. Gift vouchers are available for purchase at the Customer Service counter,  level 5 at our Chinatown flagship store and at other outlets (Jurong, Kovan and Yishun).

Exchange Policy

  • Goods in its original/saleable condition with original receipt can be exchanged within 7 days of purchase.
  • Except for food, under-garments and promotional items.
  • Goods sold are not refundable.

Tax Refund

Yue Hwa is one of the participating shop in the Tourist Refund Scheme (TRS). As a tourist in Singapore, if you make any purchase of more than SGD 100 (including GST) at participating shops, you may claim a refund on the 8% Goods and Services Tax (GST) paid on your purchases.  You can combine up to 3 same-day receipts/invoices to meet the minimum $100 purchase.  
Global Tax Refund LogoAre you eligible for a GST refund? You must be a tourist and must meet the following criteria:
  • You are not a Singapore Citizen or Permanent Resident;
  • You are not a crew member of the aircraft on which you are leaving Singapore;
  • You are aged 16 or above at the time of purchase;
  • You are leaving Singapore from Changi Airport or Seletar Airport. You will not be eligible for a GST refund if you are leaving Singapore by the Causeway or sea.
  • You must have made your purchases within two months from when you apply for a refund.
  • You are not a Specified Person*:
    • on the date of purchase;
    • ay any time within the period of 3 months immediately before the date of purchase; or
    • on the date you submit your claim for a refund of the GST charged on your purchases at the airport;

*For more information on the criteria of a Specified Person, please chick here:

Where to get your refund:
If you are leaving by air, apply for your GST refund using the Electronic Tourist Refund self-help kiosks (eTRS kiosks) found at Changi Airport Departure Check-in Hall (before departure immigration) and Departure Transit Lounge (after departure immigration); and at Seletar Airport Immigration & Checkpoints Authority (ICA) duty office.

All information provided are updated as at 26 Jan 2023. Kindly refer to for future updates.

Home Delivery

Get your purchases delivered to your home when you spend a minimum of $80 (for members) or $120 (for non-members) in-store at our Chinatown flagship store.

All orders are delivered by Yue Hwa’s in-house delivery service team.  Delivery is available daily from 10am to 8pm, except Public Holidays.